HEALTH AND SAFETY
Considering the health and safety of our guests and staff as our top priority, we assure you that the comprehensive health and safety plan provides all the measures, specifications and procedures in all hotel departments to deal with the new COVID-19 and each disease. which can be transmitted to the community, according to the World Health Organization, the Greek Ministry of Health and the Ministry of Tourism with the protocols of the "Health First" brand and local authorities:
1. Operation at low capacity in the restaurant and the beach to ensure the right distance. Umbrellas and sunbeds will be provided with minimal consumption 5€ from the hotel’s bar where you will receive the key to use the sunbeds. 1 umbrella with 2 sunbeds per room, after use you lock and deliver the key to the bar. Sunbeds cannot be kept if the guests leave, for example, at noon, even if they return in the afternoon, because sunbeds must be disinfected, and all hotel guests needs to serve.
2. Intensive cleaning and disinfection in all contact points and rooms.
3. Disinfectant containers for visitors in common areas.
4. High food safety standards.
5. Specifications of social distance in common areas and beach.
6. Mandatory thermometer measurement with a laser thermometer upon arrival at the hotel during the check-in process and recording of the indications in the mandatory book of accommodation according to the GDPR standards.
7. Simple and fast check-in / check-out procedures contactless with check-in time at 15:00 and after and departure time at 11:00 at the latest, following the mandatory instructions from the state due to COVID-19.
8. A doctor available 24/7 to provide special care to our guests in case of suspected COVID-19 case.
9. We have designed a Suspected Case Management Plan which 100% follows the EODY Suspected Case Management Plan
10. Medical kit and laser thermometer available for our staff and guests.
11. The possible medical expenses for visiting a doctor inside and outside our hotel as well as the cost for COVID-19 tests are borne exclusively by the guests.
12. Electronic payment and only electronic invoices & receipts for all upcoming bookings.
13. Continuous training for all our staff.
14. After your check-in, the reception works remotely through the WatchApp & Viber application for your safety we minimize contacts.
15. The rooms, after being cleaned with disinfectant, are sterilized with UV-C medical grade lamps and sealed until your arrival.
16. The daily cleaning of the rooms has been suspended due to COVID-19 protocols, every 3 days there is a change in the towels and every 4th in the linen.
17. The tables in the garden are subject to the Snack-Bar and we follow all the health protocols. We do not allow non-customers of Snack-Bar to use them, move tables and chairs as they are located based on the distances provided by law.
18. The BBQ is not allowed due to COVID-19 as well as overcrowding.